Support Center
Everything you need to get BedSync working for your store.
Getting Started Video
Getting Started
Connect your store
Go to Settings and paste your Shopify API key or WooCommerce credentials.
Add products to track
Go to Products → Add Product, search by brand, and pick the mattress you sell.
Prices sync automatically
Prices sync every day on their own — or hit Sync Now any time to push an update immediately.
Feature Guide
Price Trends
The dashboard shows when manufacturer prices change so you know exactly when to update your store.
Sync Log
See exactly what prices were pushed to your store and when, product by product.
Manual Sync
Hit "Sync Now" on any product to push the latest price immediately, without waiting for the daily run.
Pause / Resume
Pause syncing on any product if you want to manage that price manually, then resume whenever you’re ready.
Troubleshooting
"My prices didn’t update"
Check that the product is not paused, and that your store credentials in Settings are still valid.
"I see "never synced""
The product was just added — hit Sync Now to run the first sync manually.
"My store shows the wrong price"
Prices come from the manufacturer’s live site. If the scraper missed a sale, it will catch it on the next daily run.
"I can’t connect my store"
For Shopify, make sure the API token has read/write access to Products. For WooCommerce, make sure the REST API is enabled and the key has read/write permissions.